Terms & Conditions
The terms on which we sell equipment to you.
These terms govern the sale of goods by AA Polo Equipment through aapolo.ng and through orders completed with us over WhatsApp. By placing an order you accept them. Please also read our Terms of Use, which cover use of the website itself.
About Us
AA Polo Equipment supplies polo and equestrian equipment from Guards Polo Club, AMAC, Abuja, Federal Capital Territory, Nigeria. You can reach us at hello@aapolo.ng or on +234 809 922 2747.
Placing an Order
Your order is an offer to buy. It is accepted, and a contract formed, only when we send you a dispatch confirmation. An order confirmation email acknowledges receipt of your order; it is not acceptance.
We may decline an order where the item is out of stock, where the price or description was wrong, where we cannot deliver to your address, or where we suspect fraud. If we decline an order you have paid for, we refund you in full.
You must be at least 18 years old and legally able to enter a contract to order from us.
Products and Descriptions
We describe our products as accurately as we can, including sizes, materials and, where they apply, safety certifications and protection levels. Photographs are illustrative — colour can vary between screens, and leather, cane and natural materials vary between individual pieces.
Manufacturers occasionally change specifications, packaging or componentry without notice. Such changes do not affect the fitness of the product for its purpose.
Where an item is made to order, its final appearance depends on the artwork and instructions you supply. Please check proofs carefully before approving production.
Safety Equipment
Helmets and protective equipment protect you only when they fit correctly, are worn correctly, and are within their service life. You must:
- Follow the manufacturer's fitting, use and care instructions
- Replace any helmet that has taken an impact, even if no damage is visible
- Replace protective equipment at the end of its stated service life
- Check that any equipment you buy meets the rules of the club or association you play under
Polo and riding are inherently dangerous. No equipment eliminates the risk of injury, and nothing we sell should be treated as a guarantee of safety.
Pricing
Prices are in Nigerian Naira (₦) and include applicable taxes unless stated otherwise. Delivery is charged separately and shown before you pay. See our Payment Policy for accepted methods.
We take care with pricing, but errors occur. Where an item's price is obviously wrong and you could reasonably have recognised it as a mistake, we may cancel the order and refund you rather than supply at that price. We will always contact you first.
Delivery
Delivery areas, timescales and charges are set out in our Shipping Policy. Delivery estimates are estimates and not guaranteed dates.
Risk in the goods passes to you on delivery. Ownership passes once we have received payment in full.
Returns and Refunds
Your return rights are set out in our Return Policy, and how refunds are calculated and paid in our Refund Policy. Both form part of these terms.
Warranty
Goods are supplied with any manufacturer's warranty applicable to that product. We will help you make a warranty claim, and we handle the correspondence with the supplier on your behalf.
Warranties do not cover normal wear, accidental damage, impact damage, misuse, unauthorised repair or alteration, poor storage, or failure to follow care instructions.
Custom and Team Orders
For custom and made-to-order goods, including team kit carrying crests, names, numbers or sponsor marks:
- You confirm that you have the right to use any logo, crest, name or artwork you supply, and you indemnify us against any third-party claim arising from its use
- Production begins only once you have approved a proof in writing
- Orders cannot be cancelled, returned or refunded once production has begun, unless the goods are faulty or do not match the approved proof
- A deposit may be required before production, with the balance due before dispatch
- Quantities may vary slightly on large runs; we will tell you if this applies
Our Liability
We are responsible for foreseeable loss and damage we cause by breaking this contract or failing to use reasonable care and skill.
We are not liable for loss that was not foreseeable, for business losses, or for loss caused by events outside our reasonable control, including transport disruption, strikes, power or network failure, fuel shortage, extreme weather, civil unrest or government action.
Our total liability for any order is limited to the amount you paid for that order, except in respect of death or personal injury caused by our negligence, fraud, or any other liability that cannot lawfully be limited. Nothing in these terms limits your rights under the Federal Competition and Consumer Protection Act 2018.
Complaints
If something has gone wrong, contact us first at hello@aapolo.ng with your order number. We acknowledge complaints within 2 working days and aim to resolve them within 14 days. If we cannot agree, either of us may refer the matter to the Federal Competition and Consumer Protection Commission.
Changes to These Terms
We may update these terms. The version that applies to your order is the version published when you placed it.
Governing Law
These terms are governed by the laws of the Federal Republic of Nigeria, and the courts of Nigeria have jurisdiction over any dispute arising from them.
Last updated: 13 September 2026